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Types and Causes of Conflict
Recognize common sources of tension in the workplace.
Chapter 1 of 4
Chapter Content
This module provides practical strategies and techniques for resolving conflicts effectively and negotiating win-win outcomes. You'll learn how to identify sources of conflict, facilitate productive discussions, and apply negotiation tactics that create value for all parties. Through role-playing and case studies, you'll develop the skills to transform conflicts into opportunities for growth and collaboration.