Performance Management

About This Module

This module explores effective approaches to managing and improving individual and team performance. You'll learn how to set meaningful objectives, conduct effective evaluations, provide constructive feedback, and address performance issues. Through practical frameworks and case studies, you'll develop the skills to create a high-performance culture that drives continuous improvement.

Learning Outcomes

• Set clear, measurable objectives that align with organizational goals
• Conduct effective performance reviews that motivate and develop employees
• Deliver constructive feedback that drives improvement
• Coach team members to enhance their capabilities and results
• Address performance issues constructively and fairly
• Ability to use management jargon convincingly at dinner parties

Prerequisites

• Basic people management experience
• A sense of humor (highly recommended)
• Coffee or tea (quantities vary by module difficulty)