Decision-Making and Problem Solving

About This Module

This module provides frameworks and techniques for making sound decisions and solving complex problems. You'll learn how to analyze situations systematically, identify root causes, use data effectively, and involve others in the decision-making process. Through practical exercises and case studies, you'll develop the skills to make better decisions even in uncertain conditions.

Learning Outcomes

• Apply structured approaches to complex problem solving
• Use root cause analysis techniques to address underlying issues
• Make data-driven decisions while acknowledging limitations
• Facilitate effective group decision-making processes
• Evaluate decisions and learn from outcomes to improve future choices
• Ability to use management jargon convincingly at dinner parties

Prerequisites

• Basic critical thinking skills
• A sense of humor (highly recommended)
• Coffee or tea (quantities vary by module difficulty)