Performance Management

About This Module

Performance management is the weekly craft of being specific. Goals, coaching, and the conversation you have been postponing because it will be awkward. Awkward is cheaper than a surprise rating in March. Four chapters: OKRs and KPIs, appraisal methods, feedback and coaching, and managing poor performance. Peel Boss rules apply: impact not intention, specific enough to act on, balance the load. You will leave with language you can say out loud, not a form you hide behind.

What You'll Learn

• Set clear, measurable objectives that align with organizational goals
• Conduct effective performance reviews that motivate and develop employees
• Deliver constructive feedback that drives improvement
• Coach team members to enhance their capabilities and results
• Address performance issues constructively and fairly

Prerequisites

Basic people management experience