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Understand how human behavior affects performance and culture at work.

Organisational behaviour is the unglamorous science of why smart people do odd things in groups: who talks, who waits, who gets credit, and why the unofficial rule beats the poster. Four chapters: motivation, team dynamics, culture and politics, and communication plus influence. You will get enough theory to name the pattern and enough practice to interrupt it. If your culture deck says 'we are a family,' check whether anyone can give the parent feedback.
Basic understanding of management principles
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