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Build systems and practices to manage people and improve workplace performance.

HR is not a department you visit when someone cries. It is the system that decides who gets hired, how they are treated, and whether you can defend the decision later. Four chapters: workforce planning and recruitment, engagement and culture, performance systems, and labour law plus compliance. We stay practical and honest: some of this is paperwork because the alternative is a tribunal. You will leave with questions to ask before you 'just hire a mate' and hope it works out.
Basic understanding of management principles
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