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A four-part structure for giving corrective and positive feedback in under two minutes, so the person understands it and changes something.
Most feedback fails quietly. You say something, the person nods, and nothing changes. This lesson gives you a short, repeatable structure for corrective and positive feedback, a script you can adapt, and a checklist to run before you open your mouth. You will leave able to say a hard thing plainly, fairly and in under two minutes.
No extra prerequisites listed for this module.
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