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Apply human-centered design approaches to solve complex problems creatively.

Design thinking is a disciplined way to stop building the solution you already liked. Empathise, define, ideate, prototype, test — in that order, even when the room wants to jump to the whiteboard heroics. Four chapters: the process, user research, ideation, and prototyping plus testing. You will learn to treat a prototype as a question, not a debut. If testing would embarrass the idea, that is the point of testing.
No specific prerequisites - suitable for all levels
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