Change Management

About This Module

Change fails when you announce the what and skip the why, or when you treat resistance as a character flaw instead of information. People are not broken because they liked the old way. They are calculating what they lose. Four chapters: Kotter and ADKAR as usable maps, communicating change, dealing with resistance, and embedding the new habit so it survives the launch party. Peel Boss rule for this module: why before what. If you cannot say the pain you are solving, you are not ready to change the process.

What You'll Learn

• Apply change management models to plan organizational transformations
• Develop effective change communication strategies
• Identify and address resistance to change constructively
• Create sustainable change that becomes embedded in organizational culture
• Measure the success of change initiatives

Prerequisites

Basic understanding of organizational behavior